Core
Computer Operator - Core
The learning streams here provide an overview of IBM Z mainframes and their components, and discusses key concepts of the z/OS operating system and how JES2 is used to process workloads. Content also focuses on the use of TSO/ISPF and z/OS Explorer to access z/OS data, and the use of SDSF to monitor and manipulate z/OS system activity.
Background on the types of storage devices implemented in the mainframe environment are covered, as well as basic networking and communication protocols. Basic JCL coding requirements are discussed that cover the major statements used in this language. Some core operator tasks, such as displaying system activity, and starting/stopping the z/OS system are also covered in detail.
Computer Operator / Core / Mainframe Introduction and Configuration - Learning Plan
3 hours
IBM (z/OS) - The Evolving Mainframe
3 hours
IBM (z/OS) - Working with the Mainframe
1 hour
IBM Z - Introduction to the IBM Z Systems
3 hours
IBM Z - Hardware Models - z16
3 hours
HMC - Familiarization and Operation
3 hours
LinuxONE - Introduction to LinuxONE 4
3 hours
Parallel Sysplex - Fundamentals
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Computer Operator / Core / z/OS Operating System - Learning Plan
4 hours
z/OS - Concepts
4 hours
z/OS - Managing and Processing z/OS Data
3 hours
JES2 - Basics
4 hours
JES2 - Understanding JES2 Processing
3 hours
JES2 - Using JES2 Commands
3 hours
JES2 - Monitoring Jobs, Initiators, and Printers Using JES2 Commands
4 hours
JES2 - Managing Batch Processing in a JES2 Environment
3 hours
JES2 - Controlling JES2 Initiators and Printers
1 hour
JES2 Concepts and Operation Assessment
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Computer Operator / Core / Accessing, Editing and Manipulating z/OS Data - Learning Plan
3 hours
ISPF (z/OS) - TSO and ISPF Basics
3 hours
ISPF (z/OS) - Configuring ISPF for General Use
1 hour
ISPF (z/OS) - TSO/ISPF Concepts Assessment
5 hours
ISPF (z/OS) - Managing Data Files and Definitions with ISPF/PDF
3 hours
ISPF (z/OS) - Displaying and Manipulating Data in View and Edit Mode
3 hours
ISPF (z/OS) - Using Edit Primary Commands
3 hours
ISPF (z/OS) - Advanced ISPF Data Editing Techniques
1 hour
ISPF (z/OS) - TSO/ISPF Operation Assessment
2 hours
z/OS Explorer - IBM Explorer for z/OS
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Computer Operator / Core / Monitoring and Managing Batch Activity - Learning Plan
3 hours
SDSF - Introduction and Basic Concepts
1 hour
SDSF - Operations
4 hours
SDSF - Working with SDSF Data
0.5 hours
SDSF Concepts Assessment
3 hours
SDSF - Job Activity Basics
3 hours
SDSF - Controlling and Managing Jobs
3 hours
SDSF - Advanced Job Management and Monitoring
3 hours
SDSF - Using SDSF to Display and Control Job Output
3 hours
SDSF - Using SDSF to Display and Control Printers
1 hour
SDSF Monitoring Job Activity Using SDSF Assessment
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Computer Operator / Core / Mainframe Storage - Learning Plan
3 hours
Storage - Introduction to Storage and Disk Systems
3 hours
Storage - Understanding Tape Storage
3 hours
Storage - Storage & Tape Administration Using DFSMShsm & DFSMSrmm
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Computer Operator / Core / Basic Batch Job Creation - Learning Plan
3 hours
JCL (z/OS) - Introduction to JCL
1 hour
JCL (z/OS) - JCL Concepts Assessment
4 hours
JCL (z/OS) - JCL Coding Basics - JOB and EXEC Statements
4 hours
JCL (z/OS) - JCL Coding Basics - DD Statements and Data Sets
3 hours
JCL (z/OS) - JCL Coding Basics - DD Statements and SYSOUT
5 hours
JCL (z/OS) - Advanced JCL Data Set Use
3 hours
JCL (z/OS) - Working with Procedures and Symbols
1 hour
JCL (z/OS) - JCL Coding Assessment
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Computer Operator / Core / Monitoring and Managing z/OS Activity using SDSF - Learning Plan
3 hours
SDSF - System Health and Managing JES2 Resources
4 hours
SDSF - Using SDSF to Work with System Information and Devices
3 hours
SDSF - Using SDSF to Perform Advanced System Monitoring
1 hour
SDSF Managing System Resources Using SDSF Assessment
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Computer Operator / Core / Monitoring and Managing the z/OS System - Learning Plan
4 hours
z/OS - Initializing and Terminating the z/OS System
4 hours
z/OS - Displaying z/OS System Activity
4 hours
z/OS - Advanced z/OS Monitoring Facilities
0.5 hours
z/OS - System Shutdown and IPL Simulations
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Computer Operator / Core / Networking - Learning Plan
1 hour
Comms - IBM Mainframe Communications Concepts
3 hours
Comms - Monitoring and Controlling VTAM
4 hours
Comms - Monitoring and Controlling TCP/IP
1 hour
Comms Mainframe Network Communications Assessment
2 hours
Comms - VTAM Command Simulations
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Advanced
Computer Operator - Advanced
The learning streams here provide detailed information on identifying and resolving common JCL problems. Advanced system monitoring using SDSF is covered, describing how to use the IBM Health Checker, and to display the status and attributes of system components such as spool, network nodes, and defined subsystems.
A range of techniques used for system problem identification, and common tasks used to resolve these problems is covered, along with extensive information on utilities such as IEBGENER, IEBCOPY, and IDCAMS. Knowledge of script languages such as CLIST and REXX will assist in creating programs used to simplify complex or often-performed tasks.
Computer Operator / Advanced / Batch Job Problem Resolution - Learning Plan
3 hours
JCL (z/OS) - Controlling Job and Step Processing
3 hours
JCL (z/OS) - Running and Debugging JCL
1 hour
JCL (z/OS) - JCL Problem Resolution Assessment
1 hour
JCL (z/OS) - Advanced - Tips and Tricks
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Computer Operator / Advanced / z/OS System Problem Resolution - Learning Plan
5 hours
JES2 - Identifying and Resolving JES2 System Problems
5 hours
z/OS - Identifying z/OS System Problems
3 hours
z/OS - Removing Tasks from the z/OS System
3 hours
z/OS - Techniques for Handling General z/OS Problems
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Computer Operator / Advanced / z/OS Utilities - Learning Plan
4 hours
Utilities - General Data Set Utilities
3 hours
Utilities - Copy, Compare, and List Data Utilities
3 hours
Utilities - Sort and Update Data Utilities
1 hour
VSAM - Introduction to VSAM
3 hours
VSAM - Defining, Altering, and Deleting VSAM Data Sets
3 hours
VSAM - Working with VSAM Data Sets
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Computer Operator / Advanced / Scripts - Learning Plan
3 hours
CLIST - Basics
4 hours
REXX - Fundamentals
4 hours
REXX - Coding and Execution Basics
3 hours
REXX - General REXX Instructions
4 hours
REXX - Basic REXX Functions and Subroutines
4 hours
REXX - Manipulating and Converting Data
3 hours
REXX - Program Flow
3 hours
REXX - Handling Errors
4 hours
REXX - Working in the TSO Environment
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Business
Computer Operator - Business
The learning streams above provide content focussing on business-related information. This includes disaster recovery, where the Computer Operator often plays a critical role in ensuring recoverability of business data, and infrastructure, ensuring they comply with any regulatory requirements. This person also needs a solid background on how coaching and mentoring practices can be implemented to ensure they, and other staff are trained to meet their full potential.
Computer Operator / Business / Disaster Recovery - Learning Plan
3 hours
DR - Ensuring Data Center Business Continuity
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Computer Operator / Business / Coaching and Mentoring - Learning Plan
2 hours
Coaching and Mentoring for Technical Specialists
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Optional
Computer Operator - Optional
The learning streams here are not mandatory but help to provide an encompassing view of the mainframe environment that you are working in. For example, z/OS UNIX is available on a z/OS system, and use of z/VM and Linux operating systems is also likely, so knowledge in these areas is going to help you at this level. Other topics such as Artificial Intelligence (AI), Blockchain, Cloud, Containers, and Kubernetes provide an overview of various technologies available on the mainframe that your organization may be using. Other products such as Db2, IMS, CICS, and IBM MQ may also be installed, so knowing how these run will help if problems occur. There are several job automation products on the market, with IBM’s zWS shown here. Note that BMC’s Control-M, and Broadcom’s CA-7 Interskill product training could be swapped in as a replacement.
Computer Operator / Optional / Emerging Technologies - Learning Plan
4 hours
Blockchain Technologies
1 hour
Containers - Introduction to Containers, Docker, and Kubernetes
3 hours
Zowe Fundamentals
0.75 hours
Quantum - Easy Introduction to Quantum Computing - Expert Videos
3 hours
Introduction to Cloud Computing
3 hours
Understanding Cloud Architecture
4 hours
AI – Artificial Intelligence and Modern Business
3 hours
AI – Big Data and Hadoop
3 hours
AI – Data Analytics and Apache Spark
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Computer Operator / Optional / Managing z/VM - Learning Plan
3 hours
z/VM - Introduction and Concepts
4 hours
z/VM - System Initialization and Shutdown
5 hours
z/VM - Monitoring and Controlling z/VM Operations
3 hours
z/VM - Managing Guest Operating Systems
4 hours
z/VM - Managing CMS Files
5 hours
Linux on IBM Z Fundamentals
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Computer Operator / Optional / Interacting and Working with z/OS UNIX - Learning Plan
3 hours
z/OS UNIX - z/OS UNIX System Services Basics
4 hours
z/OS UNIX - Interacting with the z/OS UNIX System
4 hours
z/OS UNIX - Working with z/OS UNIX
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Computer Operator / Optional / Working with Databases - Learning Plan
4 hours
Databases - Introduction to Databases and Database Managers
4 hours
Db2 - Introduction to Db2
5 hours
IMS Introduction
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Computer Operator / Optional / IMS Basics - Learning Plan
5 hours
IMS Introduction
4 hours
IMS Commands
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Computer Operator / Optional / Middleware - Learning Plan
4 hours
IBM MQ - Introduction to IBM MQ
4 hours
IBM MQ - MQ Operations and Administration for z/OS
4 hours
CICS TS - CICS Transaction Server Introduction
3 hours
CICS TS - CICS Explorer Fundamentals
6 hours
CICS TS - Controlling CICS Transaction Server Operations
1 hour
CICS TS - Concepts and Operation Assessment
2 hours
CICS TS - CICS Command Simulation
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Computer Operator / Optional / Job Automation with IBM Z Workload Scheduler - Learning Plan
3 hours
zWS - Understanding How IBM Z Workload Scheduler Processes Work
6 hours
zWS - Monitoring and Managing the IBM Z Workload Scheduler Environment
6 hours
zWS - Scheduling with IBM Z Workload Scheduler
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